Refund policy

1. The seller

Turbrix subscriptions are sold by Paddle.com as the seller (Merchant of Record). Paddle handles payment, tax and refunds.

2. Refunds

Refunds follow the refund policy of Paddle, the seller. However, a payment is not refunded if Turbrix AI has been used even once after it. If you cancel the subscription, you can keep using it until the end of the period you paid for.

An account that has received two refunds cannot start a new paid subscription.

3. Cancelling

You can cancel at any time. After cancelling you keep the Pro plan to the end of the period you paid for (the month, or the year for a yearly subscription), and no further payment is taken.

4. How to ask

• Through the link in Paddle's receipt e-mail, or at paddle.net
• Or write to turbrix@seizia.com with the e-mail address you paid with and the order number.

5. The Free plan and the trial

The Free plan and the trial involve no payment, so there is nothing to refund.

The other terms of the subscription are in section 3 of the terms.

Effective: 28 October 2026. This is a translation; the Korean text is the binding one.